Shipping policy

SHIPPING POLICY

Petzora — ShopPetzora.store

Last Updated: June 01, 2026

🚚
FREE SHIPPING on Orders Over $50
Automatically applied at checkout — no code needed

1. ORDER PROCESSING TIME

All orders are processed within 1 to 3 business days after payment confirmation. Once your order ships, you will receive a confirmation email with your tracking number.

📦 Orders placed Monday to Friday before 12PM EST are processed the same day.
📅 Orders placed on weekends or public holidays will be processed the next business day.
📧 You will receive an email with tracking information as soon as your order ships.

2. SHIPPING METHODS & RATES

Shipping Method Delivery Time Cost
🚚 Standard Shipping 7 - 15 Business Days FREE over $50
$4.99 under $50
⚡ Expedited Shipping 5 - 10 Business Days $9.99
🏎️ Express Shipping 3 - 7 Business Days $19.99

* Delivery times are estimates and may vary due to carrier delays, weather, or peak seasons.

3. YOUR ORDER JOURNEY

🛒
Order Placed
Day 1
✅
Processing
1-3 Days
📦
Shipped
Day 2-4
✈️
In Transit
5-12 Days
🏠
Delivered
7-15 Days

4. TRACKING YOUR ORDER

Once your order ships, you will receive a tracking number via email. Please allow 24-48 hours for tracking to update.

🌐
Track on 17Track
www.17track.net — supports all international carriers
📮
Track on USPS
www.usps.com — for US domestic tracking

5. IMPORTANT NOTES

• We ship to all 50 US states including Alaska and Hawaii.
• We do NOT ship to P.O. Boxes or APO/FPO addresses.
• International shipping is not available at this time.
• Petzora is not responsible for carrier delays once the order has shipped.
• If tracking shows "Delivered" but you have not received your package — please check with neighbors and contact your local post office first.
• Delivery times may be longer during peak seasons (Black Friday, Christmas, New Year).

6. LOST OR DAMAGED PACKAGES

If your package arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at support@shoppetzora.store with your order number and photos of the damage. We will send a replacement or issue a full refund.

SHIPPING QUESTIONS?
We are here to help
support@shoppetzora.store

Response time: Within 24-48 hours | Monday to Friday 9AM - 6PM EST

Petzora | ShopPetzora.store | Last Updated: June 01, 2026